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Frequently asked questions

A list of questions and answers relating to a particular subject, especially one giving basic information for users of a website.

No, our products are designed to maintain their color and shine over time with proper care. We use hypoallergenic materials that are safe for sensitive skin, so you can enjoy your favorite pieces without worrying about irritation or discoloration.

To keep your accessories looking their best, we recommend avoiding contact with water, perfumes, lotions, and other chemicals. Store them in a dry place—preferably in a soft pouch or jewelry box—when not in use. This will help maintain their shine and extend their life.

Shipping typically takes 2–5 business days for domestic orders. For international deliveries, the timeframe may vary depending on your location, but we do our best to get your package to you as quickly as possible. You’ll always be able to track its progress.

Once your order is placed, you’ll receive a confirmation email along with a tracking number. You can use this number to monitor the status of your shipment through our website or the shipping provider’s portal. We’ll also keep you updated every step of the way!

We begin processing orders quickly to ensure fast delivery, so cancellations or changes are only possible within the first hour after your purchase. If you need assistance, contact us as soon as possible—we’ll do our best to help before your order ships.

Yes, we often restock our most popular designs. However, some items are part of limited collections and may not return once sold out. If something you love is unavailable, we recommend signing up for restock notifications or reaching out to our team for updates.

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